Right of withdrawal

Consumers within the meaning of Section 1 KSchG are entitled to the statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, please send a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract to:

Letter: VINOVUM Weinhandel OG, Nina Tiefner, Judengasse 5 - 7,5020 Salzburg, Austria
E-mail: shop@ninainchianti.com
You can use the attached sample withdrawal form, but this is not mandatory. Link to the sample withdrawal form
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, VINOVUM shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which VINOVUM is informed about your decision to withdraw from this contract. For this repayment, VINOVUM will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

VINOVUM may refuse repayment until VINOVUM has received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to VINOVUM immediately and in any case within fourteen days at the latest from the day on which you inform VINOVUM of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

VINOVUM undertakes to participate in the arbitration procedure of the Internet Ombudsman in the event of disputes:www.ombudsmann.at(Internet Ombudsman - Association for the Promotion of Extrajudicial Dispute Resolution on the Internet, c/o ÖIAT (Austrian Institute for Applied Telecommunications), Margaretenstraße 70/2/10, 1050 Vienna; Tel: +43 1 595 211 275, Fax: +43 1 595 211 299, E-Mail: kontakt@ombudsmann.at, Web:www.ombudsmann.atUID: ATU 49875407, ZVR number: 763634009, DVR (ÖIAT): 0942758). Further information on the types of proceedings can be found at www.ombudsmann.at or in the respective procedural guidelines: Procedural guidelines of the Internet Ombudsman for alternative dispute resolution under the AStG (AStG conciliation proceedings)http://www.ombudsmann.at/media/file/67.Richtlinien_Internet_Ombudsmann_AStGVerfahren.pdf.