Broken glass or wrong delivery? No problem!

Did one or more bottles break during shipping or did you receive the wrong delivery? Then please let us know directly! Simply fill out this form and we will get back to you as quickly as possible with the next steps.

So that we can help you quickly, please describe the fault as precisely as possible and send us photos of:

- the outer packaging,
- the inner packaging,
- and the damaged bottles.

Important: Please keep the damaged goods and packaging until we let you know whether we still need them.

Thank you for your help - we'll sort it out for you!